Managing a business is a complex juggling act. The trick is learning to give yourself a break without sacrificing results. more »

Adding staff can be like expanding your family; there’s growing pains, but your business can suffer if you just put it up with it. more »

When your business is broken into by a gang of thieves, it’s more than just valuable assets that you are losing. more »

Nobody knows your business as well as you do, and the words that appear on your website will often carry more weight if they are your own. When a company goes looking for a new secretary, they invariably ask for two qualities – well-presented and excellent communication skills. In addition to these must-haves, they usually also list traits such as friendly, professional, experienced and ‘passionate about our business’. It’s rare for corporations to underestimate the importance of an excellent first impression. When vetting Lucy or Mike for the front desk … more »