Lately, I’m seeing a lot of mistakes being made when business owners speak at networking events or conferences. more »

If you want to build your profile or showcase your expertise, one of the best ways to do this is by speaking at events. more »

You might have had the best product in the world, but that’s irrelevant if you can’t explain what you’re actually about. more »

It’s mortifying, stressful and can cause heart palpitations. I’m talking about being slammed on social media. more »

Case studies. They may not sound like the most exciting stories in the world. But they can be among the most powerful. more »

Customer-focused writing is all about making sure that your customers are front and centre in your messaging. more »

If you’re writing material for your website or marketing, the key is to clearly understand who you want to appeal to. more »

You might think that the old-fashioned letter is a relic of the past, but it’s still in wide use in the business world. more »

It’s never easy when you’re the bearer of bad news. However, this can be an inevitable part of running a business. more »

We all know that blogging can be good for your business. But how do you know if you’re blogging the right way? more »

These days, a business letter that’s written in a tone that’s too formal can be interpreted as rude or pretentious. more »

Your ‘about us’ page is one of the most clicked on your website, but how much time have you spent crafting the words on it? more »

These days savvy business owners aren’t merely exchanging business cards anymore. They’re exchanging books. more »

In a world of instant publishing and blogging, everyone’s a storyteller. The trouble is, not everyone knows how. more »