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Everything Else
RightNow study: customer service
It takes just one bad customer experience for Australian customers to decide not to sign up to a company in…
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Everything Else
Sourcing customer feedback 101
What your customers have to say about your business is vital to its success.A well-implemented customer feedback strategy can help…
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Everything Else
Personality in small business
The internet removes many of the hierarchies involved in social interactions.Hierarchies come with a degree of stress; the lower down…
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Everything Else
Firemint wins Apple design awards
Australian digital mobile development agency Firemint, featured in the October 2009 edition of Nett, has won two Apple Design awards.The awards were…
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Everything Else
Building customer contact records
Your success as a small business can depend on how well you develop and maintain strong personal relationships with your…
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Business
Business Awards launched
The 2010 City of Sydney Business Awards were launched today at the Museum of Contemporary Art.Lord Mayor Clover Moore addressed…
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Business
Spotlight: Skimp.com.au
Nett talked to Louisa Dahl of Skimp.com.au about the ups and downs of being a serial entrepreneur.Why did you start…
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Everything Else
How to have clever, tech-savvy business ideas
The ultimate goal of any tech device is to cater to as many different needs as possible.The new generation of…
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Everything Else
7 steps to finding the right business insurance
Your dream has been years in the making, you’ve spent many long, hard months working out a budget, you’ve brought…
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Everything Else
Cybersecurity Awareness Week
Crime Stoppers and PayPal Australia have launched National Cyber Security Awareness Week, which will run from 6–11 July.The week is…
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